Pipedrive vs. Zoho CRM
Managing a supply chain can be a complex task, but it can be made simpler with the right software. Two CRM systems that have proven to be reliable for supply chain management are Pipedrive and Zoho CRM. In this post, we’ll compare the two and offer a detailed analysis of their respective features.
User interface
Irrespective of its utility in supply chain management, a CRM system has to be user-friendly. Zoho CRM is generally more straightforward to use than Pipedrive, with all its essential features easily accessible from the home screen. Pipedrive, on the other hand, might take longer for new users to get used to.
Price
Pricing is an important consideration for any business regardless of its size. Pipedrive offers a 14-day free trial, and its pricing begins at $12.50 per user per month. In contrast, Zoho CRM offers a free plan and paid plans that start at $12 per user per month. For businesses operating on a tight budget, Zoho CRM may be the better option.
Features
Both Pipedrive and Zoho CRM offer robust features that can boost your supply chain management. Pipedrive is excellent at automation, which can improve your workflow and save you time. Zoho CRM stands out when it comes to analytics and reporting, which is crucial if you want to track performance metrics accurately.
Pipedrive features
- Automation of repetitive tasks
- Pipeline management
- Contact and deal management
- Email integration
- Sales forecasting and reporting
Zoho CRM features
- Contact management
- Deal tracking
- Sales forecasting
- Email integration
- Workflow automation
Integration with third-party software
In addition to their built-in features, Pipedrive and Zoho CRM can be integrated with other software tools to make supply chain management even easier. Both offer integrations with popular third-party software such as MailChimp, QuickBooks, and Asana.
Customer support
Customer support is crucial when choosing a CRM system. Pipedrive offers several forms of customer support, including email, phone support, and a knowledge base. Zoho CRM, on the other hand, offers all these forms of customer support plus live chat.
Conclusion
Both Pipedrive and Zoho CRM offer valuable features for supply chain management. Pipedrive is well-suited for businesses that need automation, while Zoho CRM is ideal if you require analytics and reporting. Ultimately, the choice between the two comes down to your exact needs.